Troubleshooting Common Issues
Troubleshooting Steps for Alma Acquisitions - Invoicing
Core requirements Active Fiscal Year The Fiscal Year should be activated in the Fiscal Year table (Configuration > Acquisitions > Fund and Ledger Fiscal Period) Active Ledger/Funds Must have one ledger that is activated The ledger must have one ...
Troubleshooting Steps for Alma Acquisitions - Activation
Commonly encountered issues POL for electronic inventory says the inventory is not activated. Check whether the collection or portfolio you activated links to the POL. You may have activated a different record than you have linked to the POL. You can ...
Troubleshooting Steps for Alma Acquisitions - Receiving
Commonly encountered issues POL does not show up in Receiving Workbench. Check the workbench tab you are using. You might be in the wrong one. Check the filters you have used. You may have filtered to values that will not match the POL. Search for ...
Troubleshooting Steps for Alma Acquisitions - Ordering
Troubleshooting Ordering (creation of POL through "Sending" the PO/POL) Core requirements Active Fiscal Year The Fiscal Year should be activated in the Fiscal Year table (Configuration > Acquisitions > Fund and Ledger Fiscal Period) Active ...
Alma Error: "PO line creation failed."
Sometimes when creating a POL, you may receive the following error: "PO line creation failed. Please contact your system administrator." Some other Ex Libris customers have published cases with this symptom. The causes listed in these cases include: ...