PALS Support Center | Knowledge Base

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    • Knowledge Base

    • Acquisitions/Serials

      Documentation related to acquisitions and serials functionality in Alma
    • Analytics

      Documentation related to Alma and Primo Analytics and other data-related topics
    • Circulation and ILL

      Documentation related to circulation, users, letters, and other fulfillment functionality in Alma
    • Discovery

      Documentation related to OpenURL, discovery, LibKey, Report a Broken Link, and display functionality in Primo VE and other discovery systems
    • Electronic Resource Management

      Documentation related to electronic records, CDI, and linking
    • Resource Management

      Documentation related to cataloging, resource management, and Network Zone
    • Proxy Services

      Documentation related to EZproxy use and management
    • General

      Find articles related to topics not addressed in the other categories
    • User Management

      Documentation related to Alma user roles, user loads, and authentication
    • Islandora

      Documentation and helpful information about Islandora.
    • Educational Development and Technology

    Key Resources & Bookings

    See the Key Resources & Bookings page for documentation or to Book a Session with PALS Support!

      • Recent Articles

      • Spring Gathering 2024

        MnPALS Spring Gathering 2024 April 5, 2024: 9 am - 3 pm In person: 7700 France, Edina MN Virtually: Zoom link will be in calendar invite Register: Please register by March 27th. After registering, you'll receive a Calendar invite with additional ...
      • EZproxy - Troubleshooting User Problems

        What can I tell about user errors in my EZproxy Admin interface? First, from the main screen, choose View Audit Events - Look up the username here with a reasonable timeframe such as 30 days. Example screenshot: You might see that: They have logged ...
      • Getting Better E-Resources Counts for IPEDS

        For practical tips, see our documentation: Finding Data for IPEDS. How did we get here? Some highlights: We started moving ERM to the NZ in 2020 and had to rework our analytics approach for IPEDS. There is not one right way to do this work. ...
      • Adding 583 Retention Field to Network Zone Bibs (GreenGlass)

        Adding the 583 retention MARC field to the Network Zone, requires a set of records to be saved to the Network Zone. Once the set is in the Network Zone, PALS staff will run the normalization rule in the Network Zone. Copy and paste the Bib Control ...
      • How do you resize a column in Alma Analytics?

        In your results tab, choose the pencil in the upper right to edit the table: Choose the gear icon for the field you want to change: Choose Column Properties>Style>Additional Formatting Options: In the width box, you could put a percent (for example, ...

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