Occasionally, during import, an incoming record encounters two matches in Alma. At that point, Alma does not know which record to overlay. The import profile will show the status of Manual Handling Required.
The import process does not fail but will stall if multi-matches occur in a file.
To resolve the multi-matches from
Resources -> Import -> Resolve Import Issues.
From the file's ellipses, choose Edit.
On the next screen, from the ellipses choose View Matches.
Record on the left is the record from your import profile.
Records on the right are the multiple matches existing in the Network Zone.
Select the record on the right with the most associated libraries and click Overlay.