PALS Support Center | Knowledge Base

There is a planned system downtime from 6:00PM Friday, 7/11/2025 until 6:00PM Sunday, 7/13/2025. Here are the systems that will be affected: Broken link reporting, Booking, SubjectsPlus guides, Scan’N’Toss and Lending Slip. Thank you for your patience.

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      Key Resources & Bookings

      See the Key Resources & Bookings page for documentation or to Book a Session with PALS Support!

        • Recent Articles

        • Primo Research Assistant Customization Options

          Introduction to Primo Research Assistant Ex Libris describes the Primo Research Assistant as follows: Primo Research Assistant is a generative AI-powered tool designed to streamline time-intensive tasks. It enables users to query academic content in ...
        • Mailing Lists

          PALS maintains a number of mailing lists used by PALS, PALS customers, and the members of MnPALS. Click on a list name to get more information about the list, and to subscribe, unsubscribe, and change the preferences on your subscription. ...
        • Spring Gathering 2026

          Save the Date for 2026: April 10th at St Cloud State University Event will be hybrid. Time Frame: tentatively scheduled from 8:30 am - 3:30 pm Further details will be shared closer to the date.
        • Using the AI Metadata Assistant

          Please note you must have the Cataloger and AI Assistant Cataloger Roles assigned in order to turn on the AI Metadata Assistant. Do not remove the generate 588 MARC field. Do not share AI generated bibliographic records with the Network Zone, the ...
        • Library Leadership Group Meeting 2025

          Library Leadership Group (LLG) Meeting 2025 Monday, April 28, 2025 7700 France Ave, Room 515 Edina, MN 55435 9:00 am - 3:00 pm Attendee Stats: Registered as of 4/28/25 In Person: 26 Virtual: 13 RSVP: Click to register if attending in-person or online ...

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