Primo Research Assistant Customization Options
Introduction to Primo Research Assistant
Ex Libris describes the Primo Research Assistant as follows:
Primo Research Assistant is a generative AI-powered tool designed to streamline time-intensive tasks. It enables users to query academic content in natural language and utilizes the breadth of your library to pinpoint five articles that can aid in answering your question. The tool distills the most pertinent information from the descriptions/abstracts of each article to craft the response's overview that includes in-line references to the sources to provide transparency in how each source contributed to the response. Beneath the overview, these sources and additional sources are available for further exploration of the subject and for verifying the tool's responses.
Primo Research Assistant is available to all Primo VE customers. Users must log in to use it.
Ex Libris documentation for the Research Assistant can be found
here.
How can I customize the Research Assistant Pages?
Ex Libris has two tables in Discovery > Labels that can be used to customize the Research Assistant:
- Research Assistant Labels
- Research Assistant Search Screen Labels
Please submit a Support Center Request if you have problems finding specific labels and changing the wording to your preferences.
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