That a "General Message" has been sent on a request is displayed in the Task Widget or Task Icon. Use either the Task Widget or Task Icon to see that your library has a Message that should be viewed and responded to. The Task Widget or Task Icon provide the same information.
To access the request and message click on the number.
After clicking on the number, the "General Messages" facet is displayed. The requests with messages are displayed.
To view the message click on "Edit"
Then click on "General Messages" tab
The "General Messages" tab will display all of the active and dismissed messages on a request.
1.) To send a message to the other library click on "General Message".
2.) Enter the text of your message
3.) Send the message
After reviewing the messages they can be dismissed. When a message is dismissed it will not display as an active message in the Task Widget or Task Icon.
The message will display on the "General Messages" tab of a request.
4.) Click on the ellipsis
5.) Select "Dismiss"