How to create General Message
Messages can be sent from the brief display of a request
1.) Click on "More actions" (ellipsis)
2.) Select "General Message."
A "General Message" box displays.
3.) In the Message field type in your text
4.) Click on "Send" to send the message to the other library. "Cancel" will cause the message not to be sent.
An informational response will let you know the Message was sent.
A "General Message" can be sent from the details of a request. Click on "Edit".
Then click on "General Message."
A "General Message" box displays. Enter the text of your message in "Message" text box field.
Click on "Send" to send the message to the other library.
The "General Messages" tab of a request shows all messages that have been sent or received on a request.
Related Articles
MNLINK Discovery and Alma resource sharing requests
MnPALS patrons can search MNLINK https://mnlink.org/ and create resource sharing requests. These requests will be transferred into Alma. Staff will use Alma to update the ILL request. Patrons will see the request and updates in their Primo account. A ...Borrowing Library Staff Create a Request
Introduction Library staff can create a physical request for a patron by searching the network zone or by entering a request using a blank request form. Search the network zone Staff can search the network zone for a bibliographic record to use to ...Alma Staff roles needed for Resource Sharing
To allow staff to see resource sharing functionality you must scope “Fulfillment Services Manager” or “Fulfillment Services Operator” to the library. Resource sharing is setup under your library. This is usually the same library as the library that ...Patron Record and Resource Sharing library
Only Institutions that have multiple libraries should have a resource sharing library in their patron record. An example of an institution, whose patrons should have a resource sharing library in their patron record is St Mary’s University. Their ...How to view Messages
That a "General Message" has been sent on a request is displayed in the Task Widget or Task Icon. Use either the Task Widget or Task Icon to see that your library has a Message that should be viewed and responded to. The Task Widget or Task Icon ...