How to create General Message
Messages can be sent from the brief display of a request or from the details of a request.
General Message from brief display- More Actions General Message
1.) Click on "More actions" (ellipsis)
2.) Select "General Message."
A "General Message" box displays.
3.) In the Message field type in your text
4.) Click on "Send" to send the message to the other library. "Cancel" will cause the message not to be sent.
An informational response will let you know the Message was sent.
General Message from details of a request- Edit and General Message
A "General Message" can be sent from the details of a request. Click on "Edit".
Then click on "General Message."
A "General Message" box displays. Enter the text of your message in "Message" text box field.
Click on "Send" to send the message to the other library.
The "General Messages" tab of a request shows all messages that have been sent or received on a request.
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